Who We Are?

We are Local Thailand Tour Company.

ViagoTour brand works under "DKS Technology Co. Ltd." as online tour agent. Our company licensed by TAT Tourism Authority. License number: 14/04273

We are happy to provide best service for travellers

How to Pay?

We accept payments via credit/debit cards and PromtPay. Supported cards: VISA, MasterCard, AMEX, JCB. All transactions are securely processed by Omise / Opn Payments – a leading payment provider in Southeast Asia, known for its reliability and security. For your protection, 3D Secure authentication is required.

 

For excursion tours from Krabi we provide cash payment option, payment must be done before tour departure

After Confirmed Payment, How to Get Voucher, e-Ticket?

After payment we will send you the Tour Voucher to your designated email address or you can dowload it from booking page.

Please present the Voucher to the staff (or driver) to driver at the pickup time.

Departure time will be provided on vouchers.
The day before trip pickup time could be updated via email and SMS.

 

How to Amend or Cancel?

Free of Charge Cancellation

Amendments or cancellations to tour bookings are free of charge if the request is received no later than 24 hours before the scheduled travel date.

Please note that the availability of places for the rescheduled date is not guaranteed and is subject to confirmation.

For cancellations made less than 24 hours before the tour, a fee of 150 THB per person will be charged. The remaining amount will be refunded to your credit card. Refunds may take 7 to 30 days to process, depending on your bank and country. Please note that the refund amount does not include the credit card processing fee.

Inquiry about Amendment or Cancellation please follow the link from email confirmation or send details and booking ID to our email: support@viagotour.com.